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This store has earned the following certifications.
Quick Setup and Comfort - Rapid Recovery: Allow 24-72 hours for your Novilla full size mattress to fully regain its shape. Memory foam expands faster in warmer rooms. In colder conditions, the process might take longer.
Unparalleled Comfort - Versatile Support: Novilla full size mattress features a 4-layer all-foam system, designed not too soft nor too firm for all sleep positions. The medium firmness ensures your spine is aligned and body weight evenly distributed, reducing pressure points during sleep. - Gel Memory Foam: Top layer consists of gel-infused memory foam to provide optimal support and cooling, ensuring a restful night.
Enhanced Cooling and Breathability - CertiPUR-US Certified: Every material used in the mattress is CertiPUR-US certified, free from harmful substances like formaldehyde and mercury, ensuring a healthier sleep environment. - Cool Cover: The mattress cover improves breathability by 30%, with the middle foam layer acting as an airflow channel to enhance comfort and prevent overheating.
Soft and Odorless - Skin-Friendly Material: The cover is made of skin-friendly rayon fabric, ensuring a soft and comfortable touch. Novilla full size memory foam mattress is odorless, providing a more pleasant and healthy sleeping experience. - Cloud-Like Comfort: Enjoy the plush feel and cloud-like comfort, making every night a better one.
Convenient Packaging and Setup - Boxed Delivery: Receive your mattress rolled and compressed in a box, ready for easy setup. Follow the provided instructions for detailed installation and setup. - Versatile Placement: Fits all full bed frames and can even be set up on the floor. The mattress is compressed for shipping, so allow 72 hours to air out and fully reshape for optimal comfort.
Enjoy a Better Night's Sleep - Get Up Pain-Free: Wake up without any aches or pains thanks to the Novilla full size mattress, which supports your body and spine for a healthier sleep. - Full Performance: After the initial 72-hour period, your mattress will be fully restored, ensuring the best possible comfort and support.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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