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Selecting the Right Foam Mattress: A Hassle-free Experience
The Novilla mattress in a box offers a convenient and cost-effective solution for a good night's sleep. Delivered straight to your doorstep, this mattress is effortless to carry upstairs or wherever you desire. The package includes the Novilla mattress, a manual, a warranty card, and a package opener, making the setup process a breeze.
Easy Care and Maintenance: The Novilla mattress features a middle zipper design, allowing the cover to be easily removed and machine-washed. The unfixed cover can be pulled up and down, providing added convenience.
Personalized Sleep Experience: Remember to set an alarm to wake you up, as you may find it challenging to leave the comfortable Novilla mattress in the morning. Keep in mind that everyone's perception of firmness and softness varies, and your new mattress may feel different than expected. Be patient and allow the mattress to "break-in." If you still can't sleep well, feel free to contact the Novilla customer support team at any time.
Expansion and Temperature Considerations: Please allow 24-72 hours for your Novilla mattress to regain its full shape. Memory foam expands faster in a warmer room, while in colder temperatures, it may take a bit longer to return to its full size from the compressed state. The expansion time can vary depending on the surrounding environment.
Breathability and Cooling: The Novilla queen-size mattress features a 4-layer all-foam system, with a gel-infused memory foam layer on top that helps keep you cool. The egg crate-designed foam layer enhances airflow, and the mattress cover can increase breathability by 30%, ensuring a comfortable sleep experience.
Pressure Relief and Motion Isolation: The Novilla 12-inch gel memory foam mattress includes 4 different foam layers, with the gel memory foam and comfort foam working together to distribute pressure and mold to your body. The high-density foam layers improve durability and provide proper spinal alignment, preventing sagging and roll-off. Whether you sleep alone or with a partner, the mattress effectively dampens movements, ensuring an undisturbed sleep.
Safe and Comfortable Sleep Environment: The Novilla mattress is made with CertiPUR-US certified foam, free from harmful substances like formaldehyde, mercury, and heavy metals. The bed mattress cover uses skin-friendly rayon fabric, providing a soft and comfortable touch for a cloud-like sleep experience.
Convenient Delivery and Setup: Receiving a mattress in a box is an exciting experience. Follow the instructions, and witness the magic of the Novilla queen-size memory foam mattress unfolding. It is designed to fit seamlessly on all types of queen bed frames, including floor placement.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 80 x 60 x 12 inches | ||||
item_weight | 31.8 pounds | ||||
manufacturer | Novilla | ||||
language | English | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M801-12-Q | ||||
customer_reviews |
| ||||
best_sellers_rank | #856 in Home & Kitchen (See Top 100 in Home & Kitchen) #8 in Mattresses | ||||
thickness | 12 Inches | ||||
refill | Gel Memory Foam | ||||
care_instructions | Hand Wash Only | ||||
batteries_required | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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