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This store has earned the following certifications.
Shop / queen rose mattress full
【Material & Construction】 The memory foam used in this mattress is designed to allow for continuous airflow and breathability, ensuring a comfortable sleeping environment. The skin-friendly fabrics adapt to the surroundings, helping to maintain the ideal sleeping temperature on the mattress surface. The buoyant, no-sink support foams conform and adapt to your body, providing optimal pressure relief.
【CertiPUR US Certification】 This mattress has been certified by CertiPUR US, a program that ensures the foam is free of harmful substances such as formaldehyde, mercury, and other heavy metals. The memory foam mattress offers both comfort and support, contributing to a better night's sleep.
【Protective Cover】 The mattress is equipped with a durable and soft knitted cloth cover that absorbs moisture and sweat, helping to keep the surface cool. Additionally, the cover features surface protection technology to safeguard the mattress.
【Mattress-in-a-Box】 This mattress is vacuum-sealed and neatly rolled in a box, making it compact and easy to transport. After unpacking, the mattress can be inflated in just 10 seconds. However, it is important to note that the mattress will fully expand within 72 hours and cannot be rolled back again.
【After-Sales Service】 If you encounter any issues while using our mattresses, please feel free to contact our after-sales department. We are committed to providing you with feasible solutions as soon as possible, ensuring your satisfaction with our products.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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